Safety Information

Your safety is our priority. Every SnowTop property is personally managed and inspected, and we build safety into each stay from booking through checkout.

In every home

  • Working smoke and carbon-monoxide detectors
  • Fire extinguisher and a stocked first-aid kit
  • Clearly posted emergency exits and local emergency numbers
  • Exterior lighting and secure, keyless entry

Booking & payment safety

  • All payments are processed securely through Stripe — we never see or store your card details.
  • We will never ask you to pay off-platform or by wire transfer. If someone does, it is a scam — please report it.
  • Every listing is a real property we manage directly, with accurate photos and details.

Beach & lake safety

Our homes sit near Cape Cod's beaches and New Hampshire's lakes. A few reminders for a worry-free trip:

  • Swim near lifeguarded areas when possible and never swim alone.
  • Keep a close watch on children in and near the water at all times.
  • Check tide charts and local advisories before heading out; conditions change quickly.
  • Wear a life jacket when boating, kayaking, or paddleboarding.

In an emergency

Call 911 for any life-threatening emergency, fire, or medical situation.

For urgent, non-emergency help during your stay, reach your host at (774) 254-5289.

See something? Say something.

If anything about a property or booking feels unsafe or inaccurate, please report a concern or email us at maxwell@staysnowtop.com.