Safety Information
Your safety is our priority. Every SnowTop property is personally managed and inspected, and we build safety into each stay from booking through checkout.
In every home
- Working smoke and carbon-monoxide detectors
- Fire extinguisher and a stocked first-aid kit
- Clearly posted emergency exits and local emergency numbers
- Exterior lighting and secure, keyless entry
Booking & payment safety
- All payments are processed securely through Stripe — we never see or store your card details.
- We will never ask you to pay off-platform or by wire transfer. If someone does, it is a scam — please report it.
- Every listing is a real property we manage directly, with accurate photos and details.
Beach & lake safety
Our homes sit near Cape Cod's beaches and New Hampshire's lakes. A few reminders for a worry-free trip:
- Swim near lifeguarded areas when possible and never swim alone.
- Keep a close watch on children in and near the water at all times.
- Check tide charts and local advisories before heading out; conditions change quickly.
- Wear a life jacket when boating, kayaking, or paddleboarding.
In an emergency
Call 911 for any life-threatening emergency, fire, or medical situation.
For urgent, non-emergency help during your stay, reach your host at (774) 254-5289.
See something? Say something.
If anything about a property or booking feels unsafe or inaccurate, please report a concern or email us at maxwell@staysnowtop.com.